Global Pension FAQ

How are my investments protected?
Can I view my plan online?
Can I get access to my money at any time?
How do I contribute to my plan?
What if my credit card expires?
What if I need to take a break from contributing to my plan for a few months?
What if I change addresses or move to another country?
What if I want to change the funds in my portfolio?
How much does fund switching cost?
What are the plan charges?

How are my international investments protected?

DIY Offshore only works with companies with high levels of consumer protection. For example, investors in the Isle of Man are protected by the Isle of Man Life Assurance (Compensation of Policyholders) Regulations 1991 to provide a guarantee for policyholders of up to 90% of the amount under any policy. In the unlikely event that a life company were to struggle financially, or go bankrupt, investor's assets are fully segregated from the firm's operating funds. Investor's money cannot be used to satisfy the claims of creditors in the event of insolvency.

Can I view my plan online?

Yes, after your plan has been set up you will receive instructions on how to view your plan online. In addition, detailed information about each funds within your portfolio can be viewed at any time. You can also change the funds in your portfolio online and at NO cost.

Can I get access to my money at any time?

Yes, your contributions into your savings plan from month 19 onwards can be withdrawn at any time. It's your money and the your plan is flexible so you can access it without penalty as required. There is a minimum withdrawal amount of US $1,500. Please note that the contributions and gains made during the first 18 months of your plan are held for you until the end of your plan.

How do I contribute to my plan?

Sending money overseas is usually very expensive. Using credit cards to make regular contributions is 90% cheaper (or more!) than the cost of a regular international wire transfer. And best of all, if you have a point system attached to your credit card or debit card then you get valuable goods every year from your card provider! Please note that at this time only Visa and Mastercard are accepted.

What if my credit card expires?

No problem. Just contact DIY Offshore at info@diyoffshore.com and we will send you a new credit card form.

What if I need to take a break from contributing to my plan for a few months?

After you have completed your first 18 months of contributions you can take a break from contributing at any time for up to a year. No penalties are attached to your suspension of contribution and you can restart again when you are ready.

What if I change addresses or move to another country?

As global travel becomes more common it is important to choose a plan that has location flexibility built into it. Your plan remains in force all over the world, no matter where you go. If you change addresses or move to another country just contact us at info@diyoffshore.com and let us know. We will send you a change of address form to update your records.

What if I want to change the funds in my portfolio?

Our partners have some of the best selection of funds in the world with hundreds of funds to choose from. You can change the funds in your portfolio at any time. Just contact us at info@diyoffshore.com and let us know what you would like to do. If you would like to discuss the funds in your portfolio, we are happy to consult with you, free of charge.

How much does fund switching cost?

Changing the funds in your portfolio is FREE.

What are the plan charges?

The fees for your plan are detailed on the last page of the technical guide. If you have any questions about the fee structure, please contact us at info@diyoffshore.com and we will clarify things for you.

DIY Offshore is proud to work with investors of all sizes and circumstances. For information about international investments and global pensions, register using the form on the top left of the page. Learn how to invest offshore easily and effectively.